Research Council AI

1. Introduction

This Privacy Policy explains how DigiTransact AI (“we”, “us”, or “our”) collects, uses, stores, and protects information when you use Research Council AI (the “Service”). We are committed to safeguarding your privacy and handling your data responsibly.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password (stored in hashed form). If you use regional pricing or student verification, we may also store your region and student status.

2.2 Research Content

We store the research projects you create, including research questions, topic areas, uploaded documents, AI-generated outputs (agent analyses, synthesised papers, hypotheses, citations), comments, and revision history. This data is necessary to provide the Service.

2.3 Writing Profile

If you configure a tone profile, we store your writing sample, style preferences, and related settings to personalise AI outputs to match your voice.

2.4 Payment Information

We record transaction references, payment amounts, and subscription details. We do not directly store credit card numbers or mobile money PINs — payments are processed through our third-party payment provider, and we only retain the transaction identifiers necessary for record-keeping.

2.5 Usage Data

We automatically collect certain technical information such as IP address, browser type, device information, pages visited, and timestamps. This helps us maintain security and improve the Service.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service
Process your research projects through our AI pipeline
Personalise AI outputs based on your tone profile
Process payments and manage subscriptions
Communicate with you about your account and the Service
Detect, prevent, and address security issues or abuse
Improve and develop new features for the Service
Comply with legal obligations

4. AI Processing

Your research content is processed by third-party AI language models to generate analyses, syntheses, and papers. This processing is essential to provide the core functionality of the Service. We transmit only the content necessary for each processing step. We do not use your research content to train AI models. Your content remains yours.

5. Data Sharing

We do not sell your personal information. We may share data with:

AI Service Providers: To process your research content through language models, as described above
Payment Processors: To handle subscription and credit purchases securely
Cloud Infrastructure Providers: To host and store data reliably
Collaborators: If you invite collaborators to a project, they will have access to that project’s content as determined by their assigned role
Legal Compliance: If required by law, regulation, or legal process

6. Data Retention

We retain your account information and research content for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Payment records may be retained for up to 7 years for accounting and compliance purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including encrypted connections (TLS), hashed passwords, and secure cloud infrastructure. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Export your research content
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the address below.

9. Cookies

We use essential cookies for authentication and session management. These are strictly necessary for the Service to function and cannot be disabled. We do not use advertising or third-party tracking cookies.

10. Children’s Privacy

The Service is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, consistent with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on the Service with an updated “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

DigiTransact AI
Email: [email protected]